Happy Veterinary Receptionist Day!

In celebration of Veterinary receptionist day we would like to bring to light all that our wonderful front of house team do!

Greeting clients who enter the clinic with a warm and welcoming tone.
Assessing pets that enter the clinic, and making sure a pet does not need immediate care.
Answer questions a client might have about their pet, their visit, or general inquiries.
Check-in incoming patients and weighing canine patients
Alerting the vet or nurse of a patient’s arrival.
Update patient histories with lab results, additional history etc.
Answering phone calls, which may include answering questions or scheduling appointments.
Handle incoming and outgoing emails and other forms of digital communications.
Retrieve prescriptions.
Process payments from customers whether credit card, cash, etc.
Assist with purchases such as pet supplies, pet food, or other pet-related items.
Maintain the cleanliness of reception and other assigned areas.
Any additional assigned tasks.